SoundTrader.co.za

NorioDS

Hey guys ?

I'm sure you've all noticed the SoundTrader.co.za ads by now. Well, one of our members has placed an order with them so I'd like to ask that member to give us all some feedback. Let us know how the service has been, etc.

This will also help me decide whether or not I should continue their advertising campaign.

Squonk

Hi Norio

I bought a Berhinger acoustic DI box through soundtrader.
First off for this particular pedal, they cut the other online shops by about 30%.
Secondly I ordered the pedal on Wednesday afternoon and they delivered lunch time Thursday.

They also kept me in the loop regarding delivery etc.

Very good service. I will use them again

NorioDS

Thanks for the speedy feedback, Squonk ? I was a bit concerned when I first activated the ad campaign but I'm feeling a bit more confident now.

I know when I first put the ad up, they had nearly no guitars (only a few Behringers at the time) but I see now they've loaded a whole load more. (Including a Joe Satriani sig model, so I can't complain!)

So far so good ? Thanks again Squonk!

Heath

i am going to try them on monday next week , want one of there eq pedals .

will let you guys know how it goes

NorioDS

Tail0n wrote: i am going to try them on monday next week , want one of there eq pedals .

will let you guys know how it goes

Thanks Tail0n, I'd really appreciate that! It seems like they're trying hard to provide good service. (They have to, they're so new)

If they keep it up, I think they'll do well.

nick

Ive also spied one or two things I might procure come pay day ?

andrewjbryson

Hey Norio... that JS20S has got awesum artwork

However that guitar has the same specs as the JS100 (Made in Korea) ... Standard Ibanez Pickups

But lloooooveee the paint job

cheesy as hell, but only Satch fans will understand ?

NorioDS

Hehehe ?

Yep, yep and yep!

themanthatwalks

Hay they have the amp I want at the cheapest price yet

nick

just placed an order with them, got two confirmation emails for the same product with two different order numbers ? only paid once though.

now lets see ?

nick

nick wrote: just placed an order with them, got two confirmation emails for the same product with two different order numbers ? only paid once though.

now lets see ?

so no other confirmation or delivery date or anything..

nick

nick wrote:
nick wrote: just placed an order with them, got two confirmation emails for the same product with two different order numbers ? only paid once though.

now lets see ?
so no other confirmation or delivery date or anything..

fired a mail off this morning asking whats going on as I havent heard anything still

Heath

strange i have emailed them a few times in the past few weeks , and they have responded very quickly .............

nick

no response from yesterdays mail, I just replied to the order mial (info AT soundtrader coza). ?

Heath

try sales@soundtrader.co.za , maybe info isn't monitored .

nick

Tailon. wrote: try sales@soundtrader.co.za , maybe info isn't monitored .

fired a mail off to that address after you posted and didnt get a response today. Im away till tuesday so will have to try follow up then ☹

nick

2009-04-01 M*SOUNDTRADER BEDFORD PARK -???.??

moneys come off, still zero response... ???

AlanRatcliffe

Get the charges reversed. See how quickly they respond to your emails then...

nick

Alan Ratcliffe wrote: Get the charges reversed. See how quickly they respond to your emails then...

right fired off my last email to them, if I dont get a response sometime today I'll go to the bank and attempt to reverse the transaction.

NorioDS

Nick,

I've contacted them before using their online contact form. I've just messaged them again from there to see if it gets through. Here's what I wrote...

Hi,

Please note that one of our members placed an order and hasn't heard anything back from your guys...

http://www.guitarforum.co.za/site-feedback/soundtrader-co-za/msg29177/

He will be reversing the charges unless he hears back from you today.

Kind regards,
Norio De Sousa
www.guitarforum.co.za