I suspect they'll say the product is out of stock or unavailable and offer and refund or you'll strike it lucky!Danny B wrote:Thats the common law position, changed by the CPA, can't remember the exact provision. Bearing in mind that the CPA only applies to businesses that have turnovers over 1 milIceCreamMan wrote:is this right, an advertised price is an invitation to trade, not a obligation to afaik.Danny B wrote: Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
Takealot mistake
Well, even now the website says stock is available in CT at their warehouse, so I am playing that card...look, I know I am being a bit of a sonofabitch....as I knew it was a mistake from the start, but the same rule that applies to a "barcode vs price on the shelf" scenario should apply...and I am in the market for one right now...studmissile wrote:I suspect they'll say the product is out of stock or unavailable and offer and refund or you'll strike it lucky!Danny B wrote:Thats the common law position, changed by the CPA, can't remember the exact provision. Bearing in mind that the CPA only applies to businesses that have turnovers over 1 milIceCreamMan wrote:is this right, an advertised price is an invitation to trade, not a obligation to afaik.Danny B wrote: Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
They also have the Boss TU-80 on their site for sale twice at two different prices. One at R1395 and one at R349. The one at R1395 is out of stock, but the R349 one is in stock. Their web designed seems to have some finger trouble!
A nice little summary:
http://www.nortonrosefulbright.com/knowledge/publications/72311/consumer-protection-act-pricing-and-advertisements
Whilst a supplier is normally bound by advertised price, this is not so if if the price is patently incorrect.
http://www.nortonrosefulbright.com/knowledge/publications/72311/consumer-protection-act-pricing-and-advertisements
Whilst a supplier is normally bound by advertised price, this is not so if if the price is patently incorrect.
Gosh, I was tempted to take this gamble as well but I can't add it to my cart as the supplier is out of stock - even though it says that they have stock in CPT.
Oh well, keep us posted Nitebob. I hope this works out for you. Will be the bargain of the century if it does.
I see the product description even reads very unambiguously:
"Who says stompboxes are just for guitarists? The new, easy-to-use VE-20 has been designed from the ground up for singers, featuring some of the finest vocal-effects technology on the market.
With the click of a footswitch, you can instantly add lush vocal layers and harmonies to your singing, add realtime pitch-correction, and you can show your creative side with special effects such as Distortion, Radio, and Strobe."
There's no way that description fits a guitar tuner ?
Oh well, keep us posted Nitebob. I hope this works out for you. Will be the bargain of the century if it does.
I see the product description even reads very unambiguously:
"Who says stompboxes are just for guitarists? The new, easy-to-use VE-20 has been designed from the ground up for singers, featuring some of the finest vocal-effects technology on the market.
With the click of a footswitch, you can instantly add lush vocal layers and harmonies to your singing, add realtime pitch-correction, and you can show your creative side with special effects such as Distortion, Radio, and Strobe."
There's no way that description fits a guitar tuner ?
Well, the tuner was returned to them and I can see that they are under the impression that when I get refunded it will be the end?
We shall see...my kung fu is strong! ?
We shall see...my kung fu is strong! ?
let us know what happens....
They have another link with a different price:
http://www.takealot.com/boss-ve-20-voice-effects-processor-twin-pedal/PLID36962374
http://www.takealot.com/boss-ve-20-voice-effects-processor-twin-pedal/PLID36962374
Mine is still sitting in my cart at 695 ronts
They mailed me yesterday saying that there isn't stock so I was credited...I replied that it wasn't satisfactory. The website still says there is stock. Told them they made a mistake advertising a R5000 product for R695, and now don't want to face the music (pardon the pun)
The reply I got is that it was escalated to management and they will contact me soon....
The reply I got is that it was escalated to management and they will contact me soon....
I think you may have shot yourself in the foot right here. If it was a bona fide mistake and you know it (and they know that you know it), I don't think you have much legal standing to force them to give you an expensive item at a fraction of the price.Nitebob wrote:Told them they made a mistake advertising a R5000 product for R695, and now don't want to face the music (pardon the pun)
I'm still very interested to see how this plays out but I think you may have just given away your hand.
You might be right...
Well I just said "incorrect price"...same thing though...I thought it was a special! :-\
They handed it off to Bothners now, but I don't think Bothners handles the website, if they do, this is gonna bother me a lot more....plus they'll possibly see my post here ?
Well I just said "incorrect price"...same thing though...I thought it was a special! :-\
They handed it off to Bothners now, but I don't think Bothners handles the website, if they do, this is gonna bother me a lot more....plus they'll possibly see my post here ?
They handed it off to Bothners? That doesn't seem right either. You had no agreement with Bothners. You entered into an agreement with Takealot. It is them who advertised a product, took your money and gave you an invoice. If they have challenges with their suppliers they should sort it out with their suppliers, not make it your problem.
Dewald Swart (Bothners) is passing it over to Takealot again. Standard passing the buck strategy...Me thinks..
Update
Takealot now says that the product is not available from the suppliers (but at R5500 it is)...
Just a question, but wouldn't this be covered by:
Consumer Right No. 5
Right to Fair and Responsible Marketing
What does this mean for the ordinary consumer?
Your right to protection against bait marketing
• Suppliers are not permitted to mislead consumers in respect of pricing, the nature,
properties, advantages or uses of goods or services advertised, if such goods or services
are not actually available for purchase or procurement in accordance with these standards.
• Suppliers are obliged to include limitations in respect of the availability of goods or services
when advertising such items, and honour such agreements.
The website STILL says available from CT Warehouse...
Takealot now says that the product is not available from the suppliers (but at R5500 it is)...
Just a question, but wouldn't this be covered by:
Consumer Right No. 5
Right to Fair and Responsible Marketing
What does this mean for the ordinary consumer?
Your right to protection against bait marketing
• Suppliers are not permitted to mislead consumers in respect of pricing, the nature,
properties, advantages or uses of goods or services advertised, if such goods or services
are not actually available for purchase or procurement in accordance with these standards.
• Suppliers are obliged to include limitations in respect of the availability of goods or services
when advertising such items, and honour such agreements.
The website STILL says available from CT Warehouse...
They've apologized and told me they'll make sure it gets removed from the marketplace...suppose I could keep pushing, but I'm tired of being a d@@s now... ?
It was an error, I don't think you can force someone if it is an honest mistake which it appears it was.Nitebob wrote: They've apologized and told me they'll make sure it gets removed from the marketplace...suppose I could keep pushing, but I'm tired of being a d@@s now... ?
S
This was not bait marketing.
Ja, this was definitely not bait marketing. It seems to be a bona fide mistake, and one which you yourself believed to be a mistake. You cannot enforce the contract.