Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
Takealot mistake
I tried to buy one.
Said "out of stock"
Said "out of stock"
Sent me a TU-88BK >
On the phone with them now...
Gonna give em heck now.....after two to three days...

Gonna give em heck now.....after two to three days...
is this right, an advertised price is an invitation to trade, not a obligation to afaik.Danny B wrote: Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
If I advertise a Canon DSLR camera at R399 and a customer places an order for that product, should I send him a disposable camera?IceCreamMan wrote:is this right, an advertised price is an invitation to trade, not a obligation to afaik.Danny B wrote: Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
I am going to ride this as far as possible...the website says Boss Vocal effects processor...my invoice says Boss - Voice effects processor...a guitar tuner doesn't do what they described on the website. Nowhere in the product description do the words "guitar", "tuner" or "TU-88BK" even feature...
Thats the common law position, changed by the CPA, can't remember the exact provision. Bearing in mind that the CPA only applies to businesses that have turnovers over 1 milIceCreamMan wrote:is this right, an advertised price is an invitation to trade, not a obligation to afaik.Danny B wrote: Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
I suspect they'll say the product is out of stock or unavailable and offer and refund or you'll strike it lucky!Danny B wrote:Thats the common law position, changed by the CPA, can't remember the exact provision. Bearing in mind that the CPA only applies to businesses that have turnovers over 1 milIceCreamMan wrote:is this right, an advertised price is an invitation to trade, not a obligation to afaik.Danny B wrote: Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
Well, even now the website says stock is available in CT at their warehouse, so I am playing that card...look, I know I am being a bit of a sonofabitch....as I knew it was a mistake from the start, but the same rule that applies to a "barcode vs price on the shelf" scenario should apply...and I am in the market for one right now...studmissile wrote:I suspect they'll say the product is out of stock or unavailable and offer and refund or you'll strike it lucky!Danny B wrote:Thats the common law position, changed by the CPA, can't remember the exact provision. Bearing in mind that the CPA only applies to businesses that have turnovers over 1 milIceCreamMan wrote:is this right, an advertised price is an invitation to trade, not a obligation to afaik.Danny B wrote: Eh, they can't refuse. In terms of CPA, they have to sell at advertised price.
They also have the Boss TU-80 on their site for sale twice at two different prices. One at R1395 and one at R349. The one at R1395 is out of stock, but the R349 one is in stock. Their web designed seems to have some finger trouble!
A nice little summary:
http://www.nortonrosefulbright.com/knowledge/publications/72311/consumer-protection-act-pricing-and-advertisements
Whilst a supplier is normally bound by advertised price, this is not so if if the price is patently incorrect.
http://www.nortonrosefulbright.com/knowledge/publications/72311/consumer-protection-act-pricing-and-advertisements
Whilst a supplier is normally bound by advertised price, this is not so if if the price is patently incorrect.
Gosh, I was tempted to take this gamble as well but I can't add it to my cart as the supplier is out of stock - even though it says that they have stock in CPT.
Oh well, keep us posted Nitebob. I hope this works out for you. Will be the bargain of the century if it does.
I see the product description even reads very unambiguously:
"Who says stompboxes are just for guitarists? The new, easy-to-use VE-20 has been designed from the ground up for singers, featuring some of the finest vocal-effects technology on the market.
With the click of a footswitch, you can instantly add lush vocal layers and harmonies to your singing, add realtime pitch-correction, and you can show your creative side with special effects such as Distortion, Radio, and Strobe."
There's no way that description fits a guitar tuner ?
Oh well, keep us posted Nitebob. I hope this works out for you. Will be the bargain of the century if it does.
I see the product description even reads very unambiguously:
"Who says stompboxes are just for guitarists? The new, easy-to-use VE-20 has been designed from the ground up for singers, featuring some of the finest vocal-effects technology on the market.
With the click of a footswitch, you can instantly add lush vocal layers and harmonies to your singing, add realtime pitch-correction, and you can show your creative side with special effects such as Distortion, Radio, and Strobe."
There's no way that description fits a guitar tuner ?
Well, the tuner was returned to them and I can see that they are under the impression that when I get refunded it will be the end?
We shall see...my kung fu is strong! ?
We shall see...my kung fu is strong! ?
let us know what happens....
They have another link with a different price:
http://www.takealot.com/boss-ve-20-voice-effects-processor-twin-pedal/PLID36962374
http://www.takealot.com/boss-ve-20-voice-effects-processor-twin-pedal/PLID36962374
Mine is still sitting in my cart at 695 ronts
They mailed me yesterday saying that there isn't stock so I was credited...I replied that it wasn't satisfactory. The website still says there is stock. Told them they made a mistake advertising a R5000 product for R695, and now don't want to face the music (pardon the pun)
The reply I got is that it was escalated to management and they will contact me soon....
The reply I got is that it was escalated to management and they will contact me soon....
I think you may have shot yourself in the foot right here. If it was a bona fide mistake and you know it (and they know that you know it), I don't think you have much legal standing to force them to give you an expensive item at a fraction of the price.Nitebob wrote:Told them they made a mistake advertising a R5000 product for R695, and now don't want to face the music (pardon the pun)
I'm still very interested to see how this plays out but I think you may have just given away your hand.
You might be right...
Well I just said "incorrect price"...same thing though...I thought it was a special! :-\
They handed it off to Bothners now, but I don't think Bothners handles the website, if they do, this is gonna bother me a lot more....plus they'll possibly see my post here ?
Well I just said "incorrect price"...same thing though...I thought it was a special! :-\
They handed it off to Bothners now, but I don't think Bothners handles the website, if they do, this is gonna bother me a lot more....plus they'll possibly see my post here ?
They handed it off to Bothners? That doesn't seem right either. You had no agreement with Bothners. You entered into an agreement with Takealot. It is them who advertised a product, took your money and gave you an invoice. If they have challenges with their suppliers they should sort it out with their suppliers, not make it your problem.
Dewald Swart (Bothners) is passing it over to Takealot again. Standard passing the buck strategy...Me thinks..