Generally an act only applies to new contracts or agreements. I doubt they'd allow for protection of past occurrences.
Good question, I need to fin an expert...

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Was supposed to come into effect last year but the deadline was extended until the end of this month - its good cos it basically stops (or should in principle) companies spamming you with email/offers, phone calls from cell phone comapnies and banks offering new deals etc. But it wasn't thought out properly... my business, trade magazines, is faced with a huge problem in that we now need to get our thousands of readers to 'request' a copy, otherwise our trade-specific magazines, delivered solely to those working in the industry, will be considered spam. Not an easy task...

Its good for the consumers too, but I can see a lot of problems down the line. If, for instance, someone buys rat poison and adds it to Coke, drinks it and gets sick, they can basically sue both the manufacturer of the rat poison and the shop where it was sold because nowhere on the box did it say that he musnt mix it with Coke and drink it... I reckon that one big company will be made an example of and have to pay a fortune just to teach other companies a lesson.

The act is not retrospective. Any contract concluded before the date that it is implemented will not be subject to the new legislation.

This sucks then...
Just spoke to MTN, only new contracts will allow for a 20 day after contract is taken out cancellation.

How can all companies recall millions of products and put safety stuff on them? eg. Dont use this 5l bottle of miniral water as a floatation device.