Tonerider

Ian70

Hey guys - TAKE NOTE!

Tonerider prices will be increased from tomorrow morning. Today is your last opportunity to get them at the current low prices.

kp247

Hmmmm I see! I got an email too. problem is I'm kinda skraal at the moment. ☹

IceCreamMan

kp247 wrote: Hmmmm I see! I got an email too. problem is I'm kinda skraal at the moment. ☹

+ 1 ... :'(

Xroadkid

Please dad!
Please dad!
Please dad!
Please dad!
Please dad!
Please dad!
Please dad!

He WILL give in before midnight! ?

MikeM

I wonder how much they'll increase by..

dee

I wonder how much they'll increase by..

I was wondering the same, but I see there are two prices one the website, on scratched out, and just below that with a "you save..." price.

I'm assuming the scratched out price becomes the normal price. That means roughly about R1350 per calibrated set. More expensive, but still cheaper than Dimarzio and SD. Hopefully they still have the occasional special like they have had up to now.

AlanRatcliffe

Hmm... I tried to create an account earlier, but I still haven't got the confirmation email.

Ian70

MikeM wrote: I wonder how much they'll increase by..

I sent them an email this morning.

I quote the return email:

"The price increase only takes effect on Wednesday. Our markup is very low but we have to bring the general price structure in line with what was originally planned during 2009. We kept prices extra low for the initial 6 month launch period as an incentive during the economic recession but unfortunately the time has come to revert back to the originally planned price structure. Don't be alarmed though since we will have periodic 8-hour and 2-day sales on selective pickups and the increase is rather marginal anyway."

I've ordered my Generators just to be safe but let's see! ?

AlanRatcliffe

Alan Ratcliffe wrote: Hmm... I tried to create an account earlier, but I still haven't got the confirmation email.

Andre phoned me and we sorted it out. A set of P90 Rebels on their way to me.

StephenG

Alan Ratcliffe wrote: Hmm... I tried to create an account earlier, but I still haven't got the confirmation email.

me too..!! >☹ >☹ >☹

also tried to register an account with no confirmation emails coming..i'm gonna be mighty peeved if I have to pay increased prices just because their systems dont work to allow us to buy at the old price.

what do i do to get him to phone me too??? >☹ >☹

nick

StephenG wrote:
Alan Ratcliffe wrote: Hmm... I tried to create an account earlier, but I still haven't got the confirmation email.
me too..!! >☹ >☹ >☹

also tried to register an account with no confirmation emails coming..i'm gonna be mighty peeved if I have to pay increased prices just because their systems dont work to allow us to buy at the old price.

what do i do to get him to phone me too??? >☹ >☹

mail info@customshop.co.za and ask?

StephenG

nick wrote:
mail info@customshop.co.za and ask?

tried that - get an "out of office" auto reply... ☹

AlanRatcliffe

StephenG wrote: what do i do to get him to phone me too??? >☹ >☹

I filled out a contact us form. I was eventually able to register using a Gmail account. Try email info AT customshop.co.za from another email address and let Andre know you had problems too.

Not really Tonerider's fault. It seems there is something that stops emails getting through from certain servers to others (I keep a Gmail account for that reason). Their system works fine, my email works fine, but there is something in between that's blocking emails. I've checked my domain against blacklists and sent tests from other mail servers and all get through.

Hi everyone,

I've spoken to Hetzner (who hosts Tonerider SA) this morning and of the 18 people who created new accounts yesterday there were problems with 2 of them. This is the first time it's happened and they assured me that the problem does not lie with Tonerider SA, The Custom Shop or Hetzner.

Apparently on Monday there were certain local and international mail host servers (including telkomsa) that were refusing return mails. The fact that there is proof of numerous logged failed attempts on the Hetzner mail server to send these mails proves that the fault lies with the receiving mail host servers, not with the one trying to send it. Maybe it was the weather or the World Cup?

So don't panic, I'll keep prices as is until everyone has had a fair opportunity to create accounts and purchased items.

André Meyer

StephenG

AndreM wrote: Hi everyone,

I've spoken to Hetzner (who hosts Tonerider SA) this morning and of the 18 people who created new accounts yesterday there were problems with 2 of them. This is the first time it's happened and they assured me that the problem does not lie with Tonerider SA, The Custom Shop or Hetzner.

Apparently on Monday there were certain local and international mail host servers (including telkomsa) that were refusing return mails. The fact that there is proof of numerous logged failed attempts on the Hetzner mail server to send these mails proves that the fault lies with the receiving mail host servers, not with the one trying to send it. Maybe it was the weather or the World Cup?

So don't panic, I'll keep prices as is until everyone has had a fair opportunity to create accounts and purchased items.

André Meyer

thanks Andre - i have now tried from 3 different emails with no luck - including a yahoo.com email. and still no activation email..
I have sent test emails between them and they all work..

i have now had to resort to asking my wife to try register with her email address, which means the element of surprise has been lost, and she now knows I was planning on spending more money on my guitars............. so I have already received a 3 page list of things she wants me to buy her... in exchange for me gettting more music gear for myself.. :?

can I register via post maybe?? :-\

tonerider

I apologize for having to post this sort of message here.

I have spoken to Hetzner and I'm told that there was indeed a problem effecting certain local and international mail servers. They're putting it right as I'm typing this and all should be restored within 60 minutes or so. If you experience any problems please sent me a mail or phone me direct.

I'm annoyed too >☹

cortking

OOowweeee.

Thanks Mr Tonerider for not changing yet. I just saw this post and ordered another Rocksong. Can I have it before the weekend please? ? ? ? unless the Post Office also go down three/nill ?

Oooowweeeee ?

Have a nice day everyone! :?

tonerider

To those who have been sending me emails and messages, NO, I have not changed any prices yet. I'll do it later tonight. I just haven't had the time.

So as they say "if you snooze you loose"

Good luck! ?

dee

Hey Andre... I see the prices have changed. Are they the final prices now?

They are still not bad prices...!

Xroadkid

Reading this thread it seemed like everyone panicked last week about this increase in price at Tonerider. Well I checked them out this morning and I see pickups have increased by about R30.00 and a full set by no more than a R90.00.

So what's all the fuss about? ???