Spin-off thread: Warranty work from the big brands

Reinhard

OK, one of the issues that have been brought up with regards to importing gear is that you don't get a warranty. Let's keep it limited to guitars. Most guitars need a setup, fret dress or leveling, that is pretty much normal for most brands. Let's keep it to serious warranty work: Warped necks, separating bodies, finish flaking off, spontaneous combustion etc. If you have had warranty work done locally, please state the nature of the work and when you had it done.

(old forum) Poll Results: Who has actually had warranty work done on a PRS, Gibson, Fender, Gretsch

Yes, on my Gibson: 0
Yes, on my Fender: 0
Yes, on my PRS: 0
Yes, on my Gretsch: 0
No, not on any of these brands I own: 15

nick

I've imported two guitars so far and both were perfect out of the box

IceCreamMan

guitars are robust, they dont break ...and should something break that could be waraanty claim it would be a pup or jack or wiring simple and cheap enough to fix..

any major breaks would be damage cause by negligence or misuse ,,,good luck with getting Gibson to fix that 8)

Tokai-SA

Hmm, missing a couple of brands there, bro! ?

Reinhard

Tokai SA wrote Hmm, missing a couple of brands there, bro! ?

Yeh I know, but I picked the brands that are the most obscenely over priced locally (not sure about Gretsch pricing though). No point importing a guitar that costs 3k locally.

AlanRatcliffe

I can say with absolute certainty that every brand has occasional issues. Some more than others, but they all have 'em now and again.

Reinhard

Alan Ratcliffe wrote I can say with absolute certainty that every brand has occasional issues. Some more than others, but they all have 'em now and again.

That is true, but we have a tremendous amount of gear between the members on the forum. It will be nice to see who has needed serious warranty work. Jacks fail, pots get scratchy, but who has had serious issues? Is it really worth paying nearly double for a guitar locally to get a warranty?

Slightly off-topic, but I have read some scary stories of "warranty" work done by Martin lately on the acoustic guitar forum. That is if they don't tell you it is your own fault through too much/little humidifying. Anyway, let's stick to electrics.

studmissile

Tokai SA wrote Hmm, missing a couple of brands there, bro! ?

Don't need a warranty if it's 'Made in Japan' ?