Jack Flash Jr wrote
Well that sucks ☹ sorry to hear it. If it was new, take it straight back to the dealer!
Ag, I got it so cheap cos it was the LAST one...
I think it's actually a bit of a design flaw with the jack. It's not one with a face plate screwed to the body but rather relies on being snugly fit into the hole. I will probably get one of those locking Neutriks or upgrade it anyway. It's certainly not the worst bass guitar I've played.